* Carlisle City Centre
* 30 hours per week
* £21,840 p/a
Role Summary:
To effectively manage and coordinate the temporary workforce within a fast-paced food production environment, ensuring that staffing levels, performance, attendance, and conduct meet business and client standards. The On-site Coordinator acts as the key link between the temporary workforce, the day On-site Coordinator, and the Contract Manager, ensuring that service delivery, compliance, and company values are consistently upheld.
Key Responsibilities
People Management & Supervision
* Oversee and coordinate temporary staff deployed across multiple production lines.
* Monitor daily attendance, punctuality, and adherence to shift schedules.
* Promote positive attitudes, teamwork, and professional conduct among all temporary staff.
* Address minor conduct or performance issues promptly and professionally, escalating when required and recording relevant information and any actions taken.
* Support the on-boarding and induction process for new temporary workers, ensuring understanding of site rules, safety, hygiene, and behavioural expectations.
Operational Delivery
* Ensure staffing levels meet daily production and service requirements.
* Liaise with line supervisors and shift managers to understand labour needs and redeploy resources effectively.
* Maintain real-time visibility of staffing allocation across all production lines.
* Report daily headcounts, absences, and performance updates to the Day On-site Coordinator and Contract Manager.
* Support compliance with site-specific policies including health & safety, food hygiene, and quality standards.
Communication & Reporting
* Act as the main point of contact between agency staff, client line managers, and the on-site management team within the Night shift remit.
* Provide accurate daily reports on attendance, performance, and workforce trends.
* Escalate recurring issues or workforce risks to the Contract Manager in a timely manner.
* Participate in regular review meetings with client and on-site management teams.
Professional Conduct & Representation
* Represent the company in a professional, consistent manner at all times.
* Promote and instil company values, ensuring temporary staff align with expected behaviours.
* Maintain confidentiality, fairness, and respect in all dealings with staff and client representatives.
* Support a positive working environment that encourages engagement and high morale.
Key Skills & Attributes
* Strong people management and leadership skills.
* Excellent communication and interpersonal ability.
* Ability to handle pressure and make quick, effective decisions in a fast-paced production environment.
* Organised and detail-oriented, with strong reporting and administrative capability.
* Confident in resolving conflicts and maintaining professional relationships.
* Understanding of basic HR processes (attendance, conduct, performance management).
* Knowledge of food production, hygiene, and health & safety standards (advantageous).
Experience & Qualifications
* Previous experience in an on-site coordination or supervisory role (preferably in a food production or manufacturing setting).
* Experience managing temporary or agency staff.
* Basic understanding of employment practices and workforce compliance.
* Proficient in Microsoft Office (Excel, Outlook) and workforce management systems.
* Flexibility to work varying shifts to meet operational needs.
Core Values
* Integrity: Acts fairly and transparently in all situations.
* Accountability: Takes ownership for outcomes and follows through on commitments.
* Respect: Promotes inclusion, fairness, and positive engagement.
* Service Excellence: Strives to exceed client and company expectations daily.
* Safety: Champions health, safety, and food hygiene standards at all times.
This role is on a temporary basis with the view to becoming a permanent position.
If you are interested in this position and would like to arrange an informal conversation, PLEASE APPLY HERE