Customer Service Advisor
Location: Chesterfield
Hours: 47.5 per week
Pay: £12.71 – £14.00 per hour (dependent on experience)
Full-time | Permanent
Join Booths – Growing, Investing, Expanding
Booths is entering an exciting new phase of growth. With increased site activity, continued investment, and long-term expansion plans, there’s never been a better time to join us.
We’re looking for a confident and organised Customer Service Advisor to join our busy quarry operation in Chesterfield. This is a key front-of-house role. You’ll be the first point of contact for drivers, visitors and customers, ensuring everything runs smoothly, safely and professionally.
If you’ve worked in hospitality, administration, reception, retail or a customer-facing environment, your skills are highly transferable here.
The Role
This is a customer-facing position in a busy, fast-paced environment where accuracy and professionalism matter.
You’ll be responsible for:
* Welcoming drivers and visitors to site
* Processing vehicle weights using the weighbridge system
* Checking paperwork and ensuring compliance documentation is correct
* Managing Waste Transfer Notes and site records
* Inputting data accurately onto internal systems
* Communicating clearly with site teams and customers
* Ensuring visitors follow site Health & Safety procedures
You’ll play an important part in keeping the operation organised, compliant and running efficiently.
What We’re Looking For
* Strong customer service experience
* Confident communication skills
* Good IT skills and comfortable using multiple systems
* High attention to detail and accuracy
* Calm, professional approach under pressure
* Organised and methodical
Experience within waste, recycling, quarrying or industrial environments is helpful, but not essential. Full training will be provided.
Booth Group is a long-established, family-run business operating across quarrying, waste management and recycling. We pride ourselves on professionalism, teamwork and creating stable, long-term careers within a supportive environment.
Why Join Booths?
* £12.71–£14 per hour depending on experience
* Full-time, permanent role
* Supportive and friendly team
* Training and development opportunities
* Stable, growing business
Plus - £250 Refer a Friend Scheme available on ALL vacancies.
If you’re organised, confident and enjoy being the person who keeps things running smoothly, we’d love to hear from you.
Apply today.
About McCarthy Recruitment
This vacancy is managed by McCarthy Recruitment — an award‑winning multi‑sector recruiter dedicated to helping people secure their perfect role.
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The Legal Bit
We are an equal‑opportunities employer and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying, you consent to McCarthy Recruitment storing and processing your personal data in accordance with GDPR. To access, restrict or erase your data, please contact our office.