Overview
SHIFTS YOU ARE APPLYING FOR: 20.75hrs p/w; Mon 10:00 - 14:15; Tue 08:00 - 12:00; Wed 13:30 - 18:00; Fri 09:00 - 13:30; Sat 07:00 - 10:30
About the Role
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders. We value leadership, coaching and motivating a team, and we invest in your personal development from day one. Flexible working options are available.
Responsibilities
* Support the Store management team across the back of house areas and communicate effectively with the Store Manager
* Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
* Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
* Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
* Ensure communication is up-to-date and accurate at all times in order to meet business needs
* You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit
* You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure
* A team player who works in a result-driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
* Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
* An effective multi-tasker who can plan, organise and prioritise your workload
Requirements
* Experience leading and motivating a team in a retail or similar environment
* Strong communication skills and the ability to work with colleagues at all levels
* Ability to adapt to change, manage competing priorities and problem-solve
* Customer-focused mindset and commitment to delivering high-quality service
* Right to work in the UK for the role (in line with Home Office guidance; sponsorship not typically offered for this role)
About Us / Benefits
* Fantastic rewards for doing a great job and achieving great results
* 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
* 10% off most partner brands & up to 15% off Branded Beauty
* Sharesave Scheme
* 60% off a generous working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
* Early VIP access to sale stock
* Discounts through our online benefits platform with 3,500+ retailers
* Access to staff shops and digital health services
* Life assurance and discounted health plans
* Financial wellbeing tools and Apprenticeship opportunities (England stores only)
* Direct to Work – discount online and in-store with next-day item collection from work or local store
* Support networks and Wellhub – discounted gym memberships and wellness resources
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