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Part time: Permanent - 20 Hours per week
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location:Merthyr Tydfil Contact Centre
Address:Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time Shift Pattern
MondayTuesdayWednesdayThursdayFridaySaturdaySunday16:45-21:0016:45-21:0016:45-21:0016:45-21:0016:45-21:00OFFOFF
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. Youll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know whats coming next.
You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
Whats in it for you?
* Agreatstarting hourly rate of £12.82per hour, plus incentives and bonuses
* Huge?discounts of EE & BT products including your Mobile and Broadband saving you?hundreds?of?pounds?every year.
* Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
* Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
* Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
* Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.
* Volunteering days, so you can?give back?to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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