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The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations, and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels.
Key Responsibilities:
1. Develop and implement a comprehensive digital strategy aligned with the organisation’s goals and objectives.
2. Lead digital transformation initiatives to improve customer engagement, efficiency, and service delivery.
3. Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals.
4. Lead and develop the digital team, fostering a culture of collaboration and continuous learning.
5. Ensure data security and compliance with regulations.
6. Stay abreast of emerging technology and industry trends.
Qualifications and Skills:
* Experience in senior digital leadership roles in a regulated environment.
* Strong knowledge of all digital channels.
* Excellent leadership skills with 5+ years in a leadership role.
* Ability to thrive in a fast-paced culture and effect change.
* Brilliant communication and influencing skills at all levels.
What’s on Offer:
* Competitive salary and benefits.
* Opportunity to shape digital transformation in a forward-thinking organisation.
* Collaborative and inclusive work environment.
* Growth opportunities.
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