Job Summary
We are seeking a highly organised and proactive individual to join Whisper Controls, a growing HVAC Controls SME in the construction sector. This hybrid role combines product administration (75%) with general business operations and administration (25%), providing a diverse and rewarding position in a close-knit team environment.
You will play a central role in coordinating product documentation, supplier communication, and new product development (NPD) administration, while also supporting the wider business with finance, HR, compliance, and procedural administration. This role suits someone who thrives in a dynamic small-business setting, enjoys variety, and is eager to contribute to both operational excellence and product innovation.
Key Responsibilities
The successful candidate will undertake the following duties:
Product Administration & Coordination:
1. Maintain and update technical documentation for existing and new products, including datasheets, user manuals, and installation guides.
2. Support the NPD process from concept through to launch, coordinating with overseas manufacturing partners on samples, testing schedules, and technical queries.
3. Track and manage prototype samples, testing records, and product release timelines.
4. Ensure all product-related documentation and specifications are accurate, compliant, and accessible...