Responsibilities
* Guarantee an amazing experience for all guests, maintaining high service standards
* Train, guide, and support the team to meet The Celtic Collection expectations
* Supervise daily operations, ensuring smooth and efficient service
* Liaise with the Culinary team, addressing guest feedback and maintaining service excellence
* Grow within a prestigious brand, with exciting career development opportunities
Benefits
BE RECOGNISED AND REWARDED - As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as:
* Access to career development training from day one
* Discounts on food & beverage and hotel stays
* Discounted leisure membership
* Free GP virtual appointment service
* 24/7 wellbeing helpline
* NEST pension scheme
* Social Club
* Staff appreciation events
* Monthly and end-of-year awards
Growth & Satisfaction Statements
* I am equipped, trained, and supported to do the BEST JOB I CAN
* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
Qualifications
* A proven experience in a similar role within a 4- or 5-star property
* Exceptional people skills, with the ability to inspire and lead a team
* A hands-on approach to handling day-to-day operational challenges
* A guest-focused mindset, ensuring service excellence at all times
Join the 'Greatest Story in Hospitality' by becoming one of our Food and Beverage 'Hospitality Heroes' in our amazing Olive Tree Restaurant based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.
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