Area Estates Maintenance Manager Area Estates Maintenance Manager – Day to Day Repairs Are you looking to develop an interesting and rewarding career in an ambitious city? Are you, highly motivated, professional and friendly? We are looking for an Area Estates Maintenance Manager to be part of our Day to Day Repairs team. Southampton is a city of opportunity. Can you help us deliver the vision for the entire city, ensuring we leave a positive legacy for future generations? About You: You will be part of the busy Estate Maintenance team within our Housing Operations Service that carry out approximately 40,000 repairs per year as well as maintenance and project work to over 16,000 council owned properties throughout our estates across the city. Your duties will include; Manage a team of trades from different disciplines Overseeing the management of Trade diaries Visiting tenants and dealing with telephone, face to face and email queries Investigate complaints including those from Councillors, MPs and Ombudsman Supporting the other managers within the service Building successful working relationships and partnerships with internal and external service providers Managing the health, safety and welfare of staff and customers Experience and a working knowledge of CDM and Health and Safety policies is a must along with being educated in a relevant building qualification of HND / HNC / CIOB. The successful applicant must have a full clean driving licence and will be required to undergo a DBS check. As the work is varied a flexible approach is required to meet changing needs and tight deadlines. Excellent customer service skills, enthusiasm, and a ‘can do’ attitude is essential as you’ll be our ambassador when speaking to customers and suppliers. You will liaise with residents, peers and colleagues on a daily basis so communication and customer focus will be essential to the role. Organisational, customer service, time management and high level of competency in using IT systems are key to this role. You will need to be able to remain calm and unflustered when working under pressure and/or faced with confrontation. About Us: We are committed to being a Child and Resident Friendly City where people are proud to live and work and where you can make a significant difference to our local communities. We want Southampton to be a modern city, amongst the best places to grow up, live and work in and we are committed to tackling inequality and to creating a city that is greener, fairer and healthier. About Southampton: Our city is easy to travel around on foot, bike and public transport We have a fantastic range of retail outlets, restaurants, bars, cinemas and theatres. Our City has award-winning parks and open spaces with the New Forest National Park and beautiful beaches on our doorstep We have one of the major ports in the UK operating 364 days a year. Why work for us? You can be confident of a rewarding career, with a competitive salary, job security and a wide range of employee benefits including generous annual leave and career progression opportunities in return for your dedication to bettering the lives of Southampton’s residents. We’ll provide: Access to the Hampshire Local Government Pension Scheme Interest free travel loans and discounts. Employee Support Services. Employer pension contributions Maternity/Paternity/Adoption leave You will work a 37-hour and your basic leave entitlement is 27 days annual leave per year (not including bank holidays). This leave increases to 30 days after you have completed 5 years of continuous service. Other employee benefits range from childcare vouchers and discounted travel to money off at selected restaurants, shops and salons. If you’d like to be part of our team and our City, apply today! W hat we can offer you : Salary: The salary band for this role is £47,181 - £51,357. The starting salary is £47,181 with annual progression through the salary bands. Here at SCC we have a range of different perks and benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25–31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer F or further information on our benefits package please visit : Employee benefits (southampton.gov.uk) Please note: We are not able to offer Skilled Worker Visa sponsorship on this role, at this time. Contact details for informal discussion: For further information and details regarding the role please contact Jay Whyte at jay.whyte@southampton.gov.uk or on 023 8083 4658. Recruitment contact details: Email: recruitment@southampton.gov.uk Tel: 023 8083 4033 For more information about SCC please visit Southampton City Council Follow us on social media for regular updates on our featured jobs and latest news. Facebook YouTube