Overview
Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types. Our Four People Fundamentals underpin life at Safran, and our culture is built on promoting diversity and inclusion, developing skills and building opportunities, creating a trustworthy workplace, and promoting collaboration and mutual support. This role is located at our Burnley site, a major employer in the area.
Responsibilities
* Supporting the interface between Safran Nacelle and our customers on all matters regarding both product and process quality
* Ensuring customer satisfaction and achievement of Quality scorecard targets
* Working collaboratively with stakeholders to meet their needs and foster a culture of Great Place to Work
* Defining internal non-quality reduction targets (eradication) with stakeholders and challenging their achievement by steering localised eradication plans
* Challenging the Non-Quality Cost reduction plan contributing to the Program's financial performance
* Contributing towards the Customer Quality Reviews
* Preparing and updating DAMAs in support of any quality escapes
* Participating in Airworthiness Meetings in support of DAMAs, to act as the Customer Quality focus
* Responsible for the preparation of Customer quality process documentation, e.g. Quality Plans, etc.
* Ensuring the transmission of Customer Quality issues to the Operational teams
* Ensuring the cosmetic quality of delivered products
* Supporting Customer audits
* Providing weekly and monthly reporting of Customer Quality KPIs through the QA dashboard
* Supporting the preparation of all customer quality process documentation, e.g. Quality Plans, etc.
* Ensuring the review of all Customer Quality documents and requirements
* Working collaboratively with peers and other functions to foster a positive working relationship
* Responding to and supporting Customer feedback/complaints
* Identifying areas of improvement and proposing solutions, wherever possible, to reduce costs and maximise profit
* Identifying and escalating any risks or concerns in relation to product or people safety using the company tools and processes
Experience and Qualifications
* Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21) in an aerospace or automotive environment is ideal
* Good knowledge of the applicable products and applications (Nacelle)
* Experience of internal/external audits
* Ability to present/influence and maintain relationships with senior stakeholders
* Experience of the implementation of key quality tools (SPC, FMEA, 8D, Six Sigma)
* Excellent analytical and problem-solving skills
* Excellent communication, presentation, inter-personal and IT skills
* Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus
* Motivated and able to work under pressure
* HNC or HND/ Degree in a relevant engineering discipline or equivalent experience
* Formal quality qualification and eligibility for membership of the IQA is beneficial
* Working knowledge of French (written and spoken) is beneficial but not essential
Salary and Benefits
* Competitive salary
* 37 hour working week over 4.5 days with a 1pm finish on Friday
* Flexi-time scheme that allows you to take two half days or one full day off per month
* 33 days annual leave [inclusive of bank holidays]
* Option to purchase an additional 5 days of annual leave
* 10% employer pension contribution
* 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange
* 4 x life insurance benefit as a member of the pension scheme
* Non-contributory BUPA private medical insurance plan
* Group income protection scheme
* Support for continuous professional development and career development
* Enhanced sickness, maternity, adoption and paternity leave
* Excellent on-site catering facilities offering subsidised breakfast and lunch
* Option to purchase Safran shares with additional free shares from the Company
* Corporate membership at Crow Wood Hotel & Spa with fitness facilities at a discounted rate
* Wellbeing support through our employee assistance programme
* Cycles to work scheme
* Discounts on high street purchases through our benefits platform
* Long service awards including monetary rewards and additional annual leave
* Relaxed dress code
About Safran
Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. Locate your future workplace: Bancroft Road, BB10 2RZ Burnley, England, United Kingdom.
Safran is an international high-technology group, operating in the aviation, defense and space markets. It employs around 100,000 people in 100 countries and reported 27.3 billion euros in sales in 2024. Safran is committed to diversity and inclusion and to building a strong, diverse workforce.
What’s my next step? Please apply by uploading a CV; if your experience matches what we’re looking for, a member of our recruitment team will contact you.
Why Safran Nacelles
We were voted the 28th best worldwide employer in 2022 by Forbes. We are one of the largest private sector employers in Burnley, and our culture emphasizes collaboration and mutual support.
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