Overview
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Job details
Job Location: UK wide
Job Type: Fixed Term Contract
Remuneration: Competitive salary taking into account skills, experience and qualifications
Role
We have a fantastic opportunity for a Business Services Executive in the UK. Reporting to the LCS Business Services Team Leader, you will provide comprehensive administrative and operational support to Complex Adjusters, ensuring accurate billing, case closure, and debt resolution. Responsibilities include monitoring aged WIP, managing post and CRU tasks, maintaining accurate records, and supporting payment processing and authorisations. You will assist with internal reporting, time recording, and data reconciliation, while also contributing to task management and dashboard oversight. Strong attention to detail, effective communication, and the ability to manage multiple priorities are essential, as is a proactive approach to identifying process improvements and supporting the wider Business Services team when required.
Responsibilities
We offer a flexible work environment that allows you to balance your professional and personal life. You'll be part of a dynamic team, collaborating with colleagues across the organization.
* Monitor aged WIP and manage post and CRU tasks
* Maintain accurate records and support payment processing and authorisations
* Assist with internal reporting, time recording, and data reconciliation
* Contribute to task management and dashboard oversight
* Identify opportunities for process improvements and support the wider team
Qualifications and skills
* Demonstrable skills in Microsoft Office applications, particularly Excel, with a sound understanding of core functionality
* Effective multitasker, capable of meeting service level expectations in a dynamic environment
* Strong organisational and administrative capabilities, with attention to procedural accuracy
* Adaptable to evolving processes and systems, with a commitment to continuous professional development
* Highly effective communication and interpersonal skills
Development and training
* We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role
Remuneration & more
* Competitive salary taking into account skills, experience and qualifications
* A Self Invested Personal Pension Scheme (SIPP)
* Holiday allowance of 25 days plus bank holidays
* Flexible working from our office or your home
Health & support
* Private healthcare plan (including pre-existing conditions)
* Life assurance
* Employee assistance programme for employee wellbeing
* Group Income Protection
Other benefits
* Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
* Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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