Role: Part time Administrator / Scheduler
Location: Office is based in NR19
Hours of work: 3 days per week, 8.30am to 5.30pm Tuesday to Thursday
Salary: exceeds NMW at £12.91 per hour
Benefits
* Access to Specsavers Perks Scheme
* Access to WeCare 24/7
* 28 days holiday (pro rata)
* Birthday day off
Responsibilities
* Handle inbound calls and make outbound calls to customers and clients regarding eye and hearing care services to patients in the community.
* Organize appointments for the optical and audiology team to visit patients to perform eye tests that are due, or arrange for the delivery of patients' glasses.
* Prepare deliveries, get them ready and prepare routes for the goods to be delivered by a member of fitting/delivery staff.
* Multi-task and complete different tasks throughout the day and work at pace.
* Provide excellent interpersonal skills and communicate positively with customers.
Criteria: Must be a self‑starter who loves chatting and helping customers. This role is fast paced and requires phone usage; if you don’t like to be on the phone, this might not be suitable.
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