Position description
Category / Position
ADMIN, SECRETARIAT & PA - Other Admin
Job title
Hospitality and Events Coordinator
Contract type
Permanent
Contractual hours
Full-time
Shift Pattern & Working Hours
Monday to Friday
Salary
£29,500
Working environment
Lexington is an award-winning contract caterer that focus on providing great food and service to customers.
To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Job description
RESPONSIBILITIES
The Events Coordinator will form a key role in the event sales team. The focus would be to provide administrative support to the events sales team, you will also be responsible for managing events right from initial enquiry stage, through to confirming and planning the event with client.
Skills
· Previous experience of working in a professional environment
· Ability to demonstrate experience in providing excellent customer service
· Ability to manage complex administrative processes
· Excellent attention to detail
· Proven ability to work as a member of a team and on own initiative
· Proven strong organisation and problem-solving skills
· Ability to work to deadlines under pressure
Your Role:
1. Administrative support for the event sales department, including (but not limited to) printing menus, updating weekly overviews, liaising with the hospitality operational team and assisting with contracting and billing.
2. To answer incoming client queries via phone and email.
3. Organising client’s events and working closely with other departments to ensure these are executed without flaw.
4. To prepare and follow up with clients on proposals, quotations and contracts, maximising revenue opportunities.
5. To conduct site visits of the event spaces.
6. Maintain accurate client records and databases, and build strong relationships.
7. To guide clients through the planning process, and ensure that all documentation is ready to handover to event operations team in good time.
8. To work closely with the Sales team to drive new business.
9. A strong focus to achieve budgets and set targets.
10. Managing multiple inboxes and communicating frequently with clients.
11. Provides excellent customer service through every element of the event enquiry, utilizing strong selling skills.
12. Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
13. Recognises opportunities to maximize revenue, conversion and drive repeat.
Skills & Experience
The experience and knowledge we are looking for from the future Administrator include:
- Excellent standard of communication skills, verbal and written
- Excellent IT skills
- Customer service orientation
- Attention to detail
- Excellent working in a team or alone
- Previous experience in a similar role/administration
Benefits
As part of your package, we are offering a salary of up to £29,500 - £30,000 per annum, plus Performance bonus and tips.
14. Company events
15. Company pension
16. Cycle to work scheme
17. Free food
18. Paid volunteer time
19. Referral programme
20. Store discount
Why it's great to work for us
At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.
Interested?
All you need is an updated CV and we'll do the rest.
#TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie
Twitter: @elioruk / @LexyFood Facebook: Elior Careers Instagram: elior_uk
Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.
Advert closing date
19/09/2024
Position location
Job location
England, Greater London
Town & Post code
One Lime St, London EC3M 7HA, UK
Candidate criteria
Minimum level of experience required
Less than 2 years