Overview
Location: This role can be based in any of our offices, working on a hybrid basis
Who are we?
We are an award-winning multidisciplinary built environment consultancy, employing over 1100 people across 11 locations throughout the UK. Our vision is to help our clients to create better places for people to live, learn and work.
At Ridge, our people are the foundation of our success, and our greatest asset. They drive our vision and embody our values. Our people are what separate us from the competition and we never lose sight of this. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, long-term career path. We challenge our people to be the best they can be and help them grow with training and support.
Due to the continued growth and associated success of Ridge, the Technology team is growing in capacity to meet demand & service across the company. We are now looking for a talented Business Analyst who is ready to take the next step in their career to join our IT team, specialising in change delivery and transformation. Working closely with Internal IT project teams and business stakeholders, this role will uphold existing technology and process as well as support our strategy roadmap through the elicitation, analysis and delivery of key business initiatives.
Role and Responsibilities
This role will support the successful delivery of our Technology Roadmap as part of a wider Technology delivery team. Working closely with Functional Consultants, Project Managers and internal stakeholders, you will work collaboratively through the end-to-end delivery lifecycle of projects.
Ideally you will have a good grounding in core processes to lead the gathering of requirements, perform detailed analysis and make suggestions and recommendations for either technology or process related solutions, ensuring delivery against business needs and in in compliance with change governance.
We are looking for someone with a real passion for delivering transformational technology programmes, who has the desire and willingness to learn and grow. This person will play a crucial role within the wider Technology team, supporting our Head of Technology Delivery to deliver change projects across the wider business, in line with our roadmap.
What you need to do to be effective in this role
1. Liaising with decision makers, systems owners and end users to define business requirements and systems goals through various methods of elicitation
2. Aligning with Business and Functional goals and strategies
3. Documenting and analysing requirements via the most appropriate methods
4. Analysing root causes and identify solutions
5. Performing perspective analysis as relevant to each change project
6. Collaborating with key stakeholders to understand process, issues and needs
7. Mapping processes, data flows and system architecture
8. Supporting integrations with other applications and platforms
9. Assisting with Unit, System and User Acceptance Testing
10. Championing best practice and standard ways of working to best utilise system capabilities
11. Providing expert knowledge to support more efficient ways of working and suggest areas for process improvement
12. Developing and maintaining project documentation and written procedures
13. Actively participating in training and knowledge transfer sessions for new IT solutions
Experience and Skills Required
14. Previous experience as a Business Analyst with a detailed understanding of core business systems and processes
15. Previous experience both leading and supporting IT change and implementation projects
16. An ability to conduct thorough analysis to assess current state, identify any gaps, design solutions and support/lead change implementation
17. Working knowledge of both Waterfall and Agile development methodologies
18. An ability to proactively plan and prioritise workload
19. Excellent communication and interpersonal skills, with a strong focus on customer service
20. An ability to communicate ideas in both technical and user-friendly language, particularly in translating complex concepts and articulating them to a wide range of audiences
21. Excellent communication and interpersonal skills, with a strong focus on customer service
22. Excellent collaboration skills, with a natural approach to business partnering
23. Keen attention to detail with proven analytical and creative problem-solving abilities
24. Self-motivated with an ability to effectively prioritise and execute tasks in a high-pressure environment
What’s in it for you?
Our people are our business – our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:
25. Growth which fuels ideas and opportunity for all
26. Purposeful and meaningful work
27. Continual development and mentoring
28. Empowerment, inclusivity and respect
29. Happiness and enjoyment
30. Openness, honesty and integrity
31. Acting as one team
Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect:
32. A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you
33. 3 days a year to give your time to others, volunteering for great causes
34. An inclusive wellbeing offer: Financial – Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance Physical – Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan Mental – Mental Health First Aiders, by Unum
35. Where eligible, a generous car allowance and a performance bonus scheme
36. A flexible approach to hybrid working, to suit both you & your team
37. Tailored career development – focused on professional, personal and/or educational