Your new role
Reporting to the Senior Business Partner (or Head of Department), the Business Partner (BP) acts as the vital link between Technology and specific business work streams.
The BP is responsible for understanding business requirements, supporting the delivery of the functional plan, and ensuring that technology services are optimised to meet operational needs.
A BP is expected to manage established relationships, challenge existing processes to improve efficiency, and lead change initiatives with a focus on high-quality execution.
What you’ll be doing
Contribute to the delivery of the functional plan and identify opportunities to improve ways of working within their specific remit.
Manage and influence key stakeholders, ensuring they are kept informed and engaged.
Effectively handle conflicting priorities and provide "constructive challenge" where necessary.
Support the delivery of business‑critical technology projects, ensuring they are delivered on time and align with the wider Group strategy.
Consistently look for ways to do things better, faster, or more cost‑effectively, and share these best practices across the team.
Respond to customer feedback proactively to improve the quality of service and identify any emerging trends or issues.
Demonstrate a commitment to their own development and support the growth of others through peer coaching and role‑modelling the Group Values.
Ensure resources are used effectively to deliver the best value for the business.
Be responsible for ensuring every project within their remit is successfully transitioned into service and collaborates with Project Managers and Service Operations to ensure all transition criteria are met (e.g., support documentation, training, and knowledge transfer) so that the 'Go-Live' has minimal impact on business continuity.
Key Skills and Qualifications
Minimum of 3 years of proven experience in a Business Analyst, Junior BP, or Project Management role within a technology environment.
Experience in successfully delivering technology-enabled change or process improvements.
Experience in managing relationships with middle management and cross‑functional teams.
A solid understanding of the UK retail landscape and how technology drives commercial value.
Benefits
* Competitive Pay based on experience
* Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it
* Growth and Training: Learn new skills and develop your career with us
* Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year
* Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA
* Well being Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships
* Pension and Savings: Join our Group Pension and Share‑save schemes
* Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay
* Salary Competitive salary based on skills and experience
* Frequency Monthly
* Contract Type Full Time
* Closing Date 22 May, 2026
* Job Category Office and Home Working
* Business Unit DFS Corporate
* Location 1 Rockingham Way, Redhouse Interchange Adwick-le-Street Doncaster, United Kingdom (Incl. Northern Ireland)
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