Company Description
Come join us and make a difference in the world! Discover more at www.necsws.com
Job Description
This role can be remote, depending on your location.
To be part of a team responsible for providing Database and Application services to Local Government, Health and Digital clients and for managing associated third parties providing technical support for applications provided by NECSWS.
To provide a high-quality Incident, Change and Problem Management service to a large portfolio of clients covering a wide variety of hosting services, working within contracted SLAs and delivering best‑in‑class services.
The primary functions will be to provide database/application administration and support as and when required.
* Management of Oracle, SQL Server and Postgres databases.
* Administration of applications.
* Provision of DBA and application support services.
* Setup, management and support of databases and applications.
* Producing standard documentation and procedures.
* Problem management, working to eliminate repeat incidents.
* Ensuring compliance with NEC quality standards.
* Availability for out‑of‑hours and some weekend work—scheduled 7 days on, 1 in 4 weeks on standby.
Qualifications
Essential
* Previous experience with Oracle 19c+ and SQL Server 2019+.
* Database administration, upgrades, performance tuning and backup/recovery.
* Ability to provide application services, upgrades and administration.
* Understanding of platform technology.
* Experience with Postgres 11+ is beneficial.
* Eligibility for NPPV and Security Clearance.
* Strong interpersonal and team skills.
* Analytical and organised.
* Flexible, adaptable and eager to deliver excellent service.
* Good communication and client‑facing/customer service skills.
* Stress tolerance.
* Self‑motivation.
Desirable
* Oracle Accreditation.
* SQL Server Accreditation.
* Postgres Accreditation.
* UNIX scripting.
* ITIL Practitioner.
* Technical awareness of technology outside your immediate remit.
* Familiarity with local government back‑office applications.
Additional Information
We pride ourselves on offering an excellent benefits package, including an above‑average pension scheme. When you join the team at NEC Software Solutions, you will receive:
* Private medical cover funded by NEC for employees (option to add family members at an additional cost).
* 25 days paid holiday with the option to buy or sell.
* 4× basic salary life assurance cover funded by NEC (option to increase cover at an additional cost).
* A group pension plan with generous employer contributions up to a maximum of 8.5%.
* A selection of flexible benefits to suit your individual needs.
Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal‑opportunity employer, welcoming applications from all communities. If you require reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please let us know. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of the global tech giant NEC Corporation). Our software helps dispatch ambulances, support families, keep trains moving, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll help our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We serve governments, hospitals, police forces, housing providers, local authorities and more, helping them pay financial support faster, speed up treatments for patients and respond to emergencies correctly. The more we do, the more our customers can do for others. Together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
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