Job Description
Product Manager (Digital CX) – Hybrid / Leeds – Upto £60K
A growing UK-based consumer brand is looking for a hands-on Product Manager to help shape and improve their digital customer experience. This is a great opportunity for someone who’s been close to digital product work—whether as a Product Owner, Junior PM, UXer, or similar—and is ready to step into a more autonomous role.
You’ll be the bridge between customers, internal teams, and developers—translating real-world feedback into digital improvements that make everyday user interactions smoother and more enjoyable.
What you’ll be doing:
* Talking to users and teams to understand how digital tools are working (or not)
* Shaping clear, actionable product ideas from customer insight and data
* Working with developers, UX and QA to deliver digital features and improvements
* Contributing ideas for digital growth and innovation across the platform
What I'm looking for:
* Experience working alongside development and UX teams
* Ability to turn feedback and insight into practical product decisions
* Data-aware, user-first mindset
* Based within commuting distance of Leeds (3 days per week in office)
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