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Family support specialist/family resource specialist

Rochester
Coordinated Care Services, Inc.
€60,000 - €80,000 a year
Posted: 9 June
Offer description

Organization: Society for the Protection and Care of Children

Posting Start: 2025-06-06

Job Title: Family Support Specialist/Family Resource Specialist

Posting End: 2025-08-01


A Brief Job Description:

TITLE: Family Support Specialist/Family Resource Specialist
REPORTS TO: HFM Program Supervisor
HOURS: Part-time (20 hours per week)
SALARY: $19.27-$21.20 per hour

JOB SUMMARY:
Are you passionate about supporting families during an important time in their lives- caring for a
newborn or welcoming a new child? SPCC is seeking a compassionate, dedicated professional to join
our Healthy Families Monroe team. In this dual-role position, you will provide strengths-based, homevisiting services to families, offering parenting support, case coordination, advocacy, and connections
to essential resources. You’ll make a lasting impact by building relationships that foster safe, nurturing
environments for infants and young children.

RESPONSIBILITIES INCLUDE:
• Maintain a caseload of 8–12 families, delivering consistent, home-based support
• Provide case coordination, emotional support, parenting education, and resource referrals
• Accurately document services and maintain up-to-date records in the HFNY data system
• Participate in regular supervision and training to support reflective, trauma-informed practice
• Build strong relationships with families and community agencies to ensure quality care
• Occasionally assist with assessments for newly referred families

QUALIFICATIONS:
• High school diploma required; some college coursework preferred
• 3–5 years’ experience in human services, especially with children and families
• Knowledge of infant development and parent-child attachment
• Strong communication skills and cultural humility
• Ability to handle crisis situations with a calm, grounded presence
• Lived experience similar to the families we serve is a plus

WORKING AT SPCC: SPCC is committed to providing a trauma-informed, supportive, and
inclusive work environment. We value flexibility, professional growth, and reflective supervision. Our
team is passionate about equity, justice, and meaningful relationships. Join us in creating a lasting
impact on the lives of families in our community.
Candidate must successfully complete all required background checks and clearances and possess a
valid NYS driver’s license with required insurance.
This position is benefits eligible.
APPLY HERE: Society for the Protection and Care of Children - Family Support Specialist/Family Resource Specialist

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