As our Spa Duty Manager you will
be responsible for leading and managing the spa team, as well as the day-to-day
operations of the spa. You will be fully committed to delivering the highest
quality of customer service, as well as professionally engaging with members
and employees to create an environment of warmth, compassion and fun.
What you’ll be doing:
* Managing the day-to-day operation of the Spa, ensuring the Spa is run
efficiently, profitably and smoothly.
* Leading, encouraging and supporting the team to deliver excellent standards
of service.
* Maintaining an active presence in the Spa reception and other key areas.
* Ensuring the health and safety of guests and employees are paramount at all
times.
* Providing tours for perspective members and selling membership packages.
Who you are:
* Experienced in a Luxury Spa environment
is essential.
* Passionate about health and wellness,
with experience working in a Holistic/Wellness environment.
* Strong leadership and management skills.
* A problem solver and confident in making
decisions.
* Have strong attention to detail.
* Well-spoken and excellent written skills
are essential.
Shift Pattern:
* This position will consist of 40 hours
per week.
* You will be flexible in working any 5
days out of 7, including weekends and bank holidays.
* The hours for this position will
typically consist of 09:00-17:30, requiring some flexibility dependent
upon business needs.
Salary: Up
to £34,994 per annum dependent upon skills and experience, plus tronc and commission
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
* Competitive salary
* Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
* Personal development support
* Wide range of recognised qualifications and development opportunities
* Discounted rates on Food & Beverage
* 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
* Pension
* Life Insurance
* Sick Pay
* Long Service Awards
* Cycle to work scheme
* Earn up to £600 through our recommend a friend scheme
* Uniforms
* Free parking
* And other local benefits
**Staff Accommodation Available**