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What's the role?
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance productivity, safety, and sustainability.
About Hilti
Hilti is committed to innovation that improves productivity, safety, and sustainability within the global construction industry and beyond. We foster strong customer relationships and create solutions that make construction better. Our diverse team of 34,000 employees across more than 120 countries is passionate about exploring new possibilities, personal development, and building lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating our innovative products and software on-site.
* Developing relationships with 'focus' customers and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing CRM systems like Salesforce.
What do we offer?
* A passionate, inclusive, and supportive global team and culture.
* Extensive onboarding, training, and company events in Manchester.
* Performance incentives, including trips to destinations like New York City, Milan, and Miami.
* Potential for a minimum 10% salary increase after two consecutive years of high performance.
* 33.5 days of holiday (including bank holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle with fuel/charging card, laptop, and mobile phone.
* £2,000 reward for successful candidate referrals.
What do you need?
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Driven, motivated, curious, and organized with excellent time management skills.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points and expiry dates on your license.
Who should apply?
We welcome applicants from diverse backgrounds. No prior sales or construction experience is necessary—success depends on teamwork and ability. Please apply for only one role; the team will assign you where your skills fit best. The application process involves a quick online assessment, a short pre-recorded video interview, and possibly travel for interviews. We will keep you in our talent pool if no immediate role suits you. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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