We are seeking a motivated and detail-oriented Pharmacy Technician to join our friendly GP practice team. This is an exciting opportunity to play a key role in supporting safe, effective, and efficient prescribing within primary care.
Main duties of the job
You will support safe, effective medicines management across the practice by undertaking medication reviews and reconciliation, processing repeat prescriptions, and managing medication queries in line with agreed clinical protocols. Working closely with GPs, pharmacists and the wider multidisciplinary team, you will support patients with medication queries and adherence, analyse prescribing data, complete audits to improve patient safety and cost-effectiveness, and contribute to quality and prescribing improvement initiatives.
About us
Ash Trees Surgery is a large, friendly, and forward-thinking GP practice serving our local community across six sites. Our main base is located on Market Street in Carnforth, supported by modern and well-equipped branch sites across the wider area. We are proud of our reputation for delivering high-quality, patient-centred care and for nurturing a supportive working environment where every team member plays a vital role.
Job responsibilities
Support medication reviews and medicines reconciliation
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing
Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services
Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage
Support practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex request
Support medicines optimisation systems with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines
Provide training and support on the legal, safe and secure handling of medicines
Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health
Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
Handle prescription queries and requests directly
Be an integral part of the general practice team
Demonstrate initiative and be creative in finding solutions to problems
Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally
Support in the delivery of enhanced services and other service requirements
Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
Undertake all mandatory training and induction programmes
Contribute to and embrace the spectrum of clinical governance
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Person Specification
Qualifications
* GPhC Registration as a Pharmacy Technician
* GCSE in Maths, English and Science or equivalent
* NVQ level 3 diploma or apprenticeship in Pharmacy Services (or equivalent).
* Approved qualifications as per GPhC website
Experience
* Evidence of working autonomously or as part of a team, under appropriate clinical supervision to ensure safe, effective and efficient use of medicines.
* Experience of working in a patient facing role
* Experience of medication safety audit and review
* Experience working in a Primary Care setting
* Understanding and knowledge of general practice, QOF, PCN, DES, IIF and enhanced services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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