Job Description
With over 45 years of experience, our client is a family-run manufacturer and retailer of stylish, bespoke kitchens and bedrooms. They are the largest kitchen manufacturer in the South West with an excellent reputation in the marketplace. They pride themselves on their 5-star service and they are seeking a candidate who embodies this too.
As a Kitchen Sales Designer your role will be to meet with customers and discuss their project with them. During this meeting you will gather information on the customer's requirements and start to put forward a compelling solution. You will use design experience to ensure that you are putting forward a unique offer that makes the best use of space whilst ensuring the customer is fully committed to the design solution.
You will conduct home visits where necessary and measure room sizes to ensure the company has sufficient information to fulfill the client brief. You will create compelling visuals using kitchen planning software and present this to customers and be able to discuss the pricing of the kitchen and close the sale.
Key Responsibilities:
Playing the lead role in building relationships with consumers (B2C) and property developers
Greeting customers and presenting the range of products
Managing customer leads and developing leads into sales
Liaising with kitchen designer/back-office team to ensure customer expectations are met and managed
Ensuring customer deposits and final payments are collected on time and ahead of delivery
To meet sales targets
To manage active sales leads ensuring all customers receive a high level of service
To offer exceptional customer service to all customers
Report on sales figures to Showroom Manager and Sales Director
Proactively manage all leads on completion
Delivering a fully project managed service from inquiry to completion, including arranging trades and various schedules
Candidate Requirements:
A minimum of two years' sales experience
Kitchen industry knowledge / experience
Excellent fact-finding skills
A proven ability to achieve or exceed monthly and annual company sales targets
A proven ability to engage with customers is key
Design experience
Must hold a full valid driving licence
Be able to provide a portfolio of designs if successful for an interview
Company Benefits:
One of the best packages in the industry is being offered with an OTE £50k-£80k. The company are happy to anonymously share P60s so that successful candidate can see that the earnings are realistic
Regular performance and pay reviews
Employee of the Month & Year Awards
Company car. If candidates prefer to use their own vehicle, then mileage will be paid.
Company pension (3% employer & 5% employee contribution)
28 days holiday (including 8 Bank Holidays & shutdown over Christmas period)
Length of service holiday increase (Taking holiday entitlement up to a maximum of 33 days, inc. Bank holidays and Christmas shutdown)
Social events like no other, arranged by our very own Social Committee
Free on-site car parking
Appropriate uniform
Fortnightly staff prize draws
Fun fast paced environment
Discounted gym membership
Staff break room with pool table & darts board
Referral programme
Reporting To: Head of Retail
Hours of Work: 09:00 to 17:00, 4 days per week, working 10:00 to 16:00 on a Saturday
Job Types: Permanent, Full-time
Work Location: In the companys store in Exeter, Devon. About 70% of the candidates time will be spent in the store and about 30% will be spent undertaking home visits. These will primarily be across Devon. However, depending on the candidates location, they may also be occasionally across parts of Somerset, Cornwall and Dorset too.
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