Job Description
Freightserve recruitment are looking for a Airfreight Pricing Specialist for a well-established Freight Forwarder based in the Heathrow area.
Job Description:-
To respond to customer and overseas partner pricing enquiries. To research and understand the inbound and outbound markets that are being promoted and to ensure that we have the best costs & sales tariffs to allow us to secure business with reasonable margins. To liaise and assist other departments and promote services in accordance with Company’s pricing strategy.
Overall responsibility:-
* To win new business through effective and timely pricing. To ensure that customers’ requests are met with the optimum service levels and associated pricing.
* To produce tariffs for our overseas partners and to ensure that these tariffs are kept up to date and relevant.
* To provide sales with tariffs that can be distributed within the business and that can be used as templates for potential and existing clients.
* To monitor customer hit rates and ensure that we maintain or increase margins where possible.
* Follow up all quotes with customers to obtain feedback, adjusting pricing where possible to ensure we secure opportunities.
General Responsibilities:-
* Ensure that you comply with company policies.
* Always protect the interests of the business and escalate any areas of concern to the Airfreight Management team.
* Endeavour to ensure that quotes are secured in line with the pricing strategy agreed by management.
* To consider all service and pricing solutions proactively to secure the opportunity.
* Seek new carriers/routings that bring value to both Company and its customers.
Specific Responsibilities:-
* Acknowledge all customer quotes within 60 minutes with a holding message.
* Create tariffs
* Follow up on all quotes directly with customer or via internal teams.
* Compare rates from OSP’s where we have more than 1 in each location.
* Ensure that airline contract rates are kept up to date.
* Ensure that any quotes accepted comply strictly with our terms and conditions and accounting practices.
* Ensure good time management
* Monitor won/lost quotes on a weekly basis.
* Handover of secured jobs to the operations teams.
Daily routines:-
* Always ensure professional communications with internal & external customers.
* Provide quote responses in line with KPI’s
* Keep an accurate record of all quotes/tariffs
* Gather and evaluate market costs/conditions and share with the team.
* Quote & secure new business.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.