Job Description
Sales Administrator | East Lancashire | £26k-£30k DOE
Job title: Sales Administrator Salary: £26,000 - £30,000 (DOE)Location: East LancashireJob Type: Full-time | PermanentOverviewWe are looking for a proactive and detail-driven Sales Administrator to join a growing team in East Lancashire. This role is ideal for someone with strong organisational skills, excellent communication abilities, and a passion for supporting both the sales function and wider business operations. You will play a key role in ensuring the smooth running of the sales process from initial enquiry through to delivery.Key Responsibilities
* Provide administrative support to the sales team, ensuring all tasks are completed accurately and within deadlines.
* Process sales orders, quotes, and customer enquiries using internal systems.
* Maintain and update customer records, pricing information, and product data.
* Coordinate with internal departments including logistics, finance, and procurement to support order fulfilment.
* Prepare sales reports, forecasts, and KPIs for management.
* Handle inbound calls and emails from customers, providing excellent service and resolving queries efficiently.
* Assist with preparing documentation such as proposals, contracts, and tender submissions.
* Support the organisation of customer meetings, site visits, and other sales-related activities.
* Monitor stock levels, lead times, and delivery schedules where required.
* Contribute to continuous improvement of processes to enhance efficiency within the sales function.
Skills & Experience Required
* Previous experience in a Sales Administrator, Customer Service Administrator, or similar administrative role.
* Strong IT skills, including proficiency in Microsoft Office (Excel, Word, Outlook).
* Experience using CRM or ERP systems (e.g., SAP, Salesforce, Sage) is advantageous.
* Excellent written and verbal communication skills.
* High attention to detail with strong accuracy in data entry.
* Ability to prioritise a busy workload and manage multiple tasks at once.
* Confident, professional, and accustomedness approach.
* Problem-solving skills and the ability to work effectively within a team.
Benefits
* Competitive salary of £26,000-£30,000 dependent on experience
* Opportunities for progression and development
* Supportive working environment
* Company benefits package
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