Vehicle Service Advisor required in Chippenham.
1. Starting salary up to £30,000 per annum with uncapped bonus potential (£3,000+ per annum).
2. Salary is highly dependent on skills and experience; strong candidates are advised to apply!
3. Monday to Friday 8:00am-6:00pm with 1 in 2 Saturdays 8:00am-1:00pm.
4. Fantastic career prospects with a long-standing local car dealer group.
Our client, a multi-franchise approved car dealership in the Chippenham region, is currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.
Reporting to the Service Manager and working alongside another Vehicle Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this position, the successful Service Advisor would need to have prior or present experience working as a Vehicle Service Advisor or a similar aftersales/customer service role within the motor industry and be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Drive DMS system would be highly advantageous but is non-essential). Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering...
5. Starting basic salary £30,000+ per annum, pending experience and current earnings
6. Performance related bonus scheme of £3,000+ per annum.
7. 30 days annual leave (including the bank holidays).
8. Workplace pension scheme.
9. Access to brand-accredited training and genuine career development and progression.
10. Fantastic career prospects with a long-standing local car dealer group.
11. Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:00am-1:00pm.
If you are interested in hearing more about this Service Advisor job in the Chippenham area, please contact Hamish Lowrie at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.