People don’t just come here to place bets; they come for the experience. You will be at the heart of it all.
About the role
Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business. Working in retail at William Hill means putting our customers first, getting to know them, and engaging with the communities where we operate.
If you’re a people person, you’ll love working here. We provide support, training, and encouragement to help you build a career that elevates your skills, with incentives to keep you motivated. We believe investing in you helps us all raise our game.
Responsibilities include:
* Welcoming customers with a friendly face
* Processing bets and assisting with customer queries
* Demonstrating how to use betting terminals
* Building customer relationships and providing excellent service
* Championing safer gambling practices
* Supporting managers with shop displays and opening/closing activities
Working patterns:
* Shops operate between 8 am and 10 pm, Monday to Sunday
* Shifts are scheduled on a rota basis, including evenings and weekends
Benefits:
* Flexible full and part-time hours
* Annual pay reviews and performance bonuses
* 28 days holiday pro-rata, plus a paid birthday day off
* Subsidised travel for roles in London
* Matching pension contributions up to 4%
* Sharesave scheme for discounted shares
* Discounts in shops, cinemas, and holidays
* Career development and training opportunities
* Cycle to Work scheme
Requirements:
* Age 18+ (legal requirement)
* Passion for delivering great customer service
* Strong interpersonal and empathy skills
Next steps:
Apply online. Successful applicants will complete an online assessment via HireVue and then be invited for an interview.
About us:
William Hill, part of evoke, has over 1,300 shops across the UK. Our culture is built on trust and belonging, empowering our teams to succeed and grow.
About evoke:
evoke, the new name for 888 Holdings, is committed to progress and innovation, offering flexible work and investing in our employees’ growth.
#J-18808-Ljbffr