If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.
Key Purpose:
* Manage and process Demand control proactively (assure that the orders respect the agreed demand plan, identify abnormal demands, abnormal trends and take actions);
* Track demand with intention of adjusting the demand plan due to changes. Heavy reliance on root cause analysis to determine changes to short term forecast.
* Be the main point of contact between Customer Logistics team, supply chain, Demand Planning, Commercial and customers.
* Owns and oversee processes around demand execution (Demand Monitoring, Demand Plan Change requests, Abnormal Order Management) and leads the oversight of related KPI
* Chair and drive continuous improvement reviews on supply chain and customer service optimisation.
* Update and balance the master plan for operations for production within the UD Division at the appropriate level of detail to drive operational and logistics activity.
* Minimise costs, maximise operational capability and create a platform for service delivery.
Key Responsibilities:
* Own the daily abnormal order process, identify priorities and, on receiving supply chain feedback, decide if abnormal demand should be supplied.
* Own the daily demand plan change request process, liaising with KAM’s as to why the demand plan should be changed. Authorise change requests and determine if the change should be accepted. This process will include changes to event dates.
* Own the weekly demand monitoring process, highlight over and underselling by exception to KAM’s and push for clarity and recovery plans.
* Own the forecast consumption and roll process, determine the performance of the current settings and adjust in line with performance. Decide if unconsumed forecast should be removed from the system.
* Coordinate and direct the relevant teams when there is a mismatch between supply and demand capability making best for business choices on the available information.
* Chair the demand review to improve performance measures and coordinate on significant changes and risks.
* Update the business on key areas of opportunity or risk in a timely manner.
* Identify and drive improvement activities across process, tools and behaviours based on KPI measures and in role observations.
* Maintain the weekly operational master plan covering the period from 13 weeks to the planning time fence. Highlight constraints and recommend GAP closing actions.
* Identify where finished goods anticipation stock is required and support the SC Planning and IBP Manager in the implementation.
* Support the SC Planning and IBP Manager in maintaining the monthly operational master plan covering the period from 13 weeks to 24 months. Highlight constraints and recommend GAP closing actions.
* Provide a forecast for long lead-time generic components to guide the materials ordering team and highlight constraints as appropriate.
* Support the finished goods safety stock setting process.
* Understand how the SAP and planning master data setup can be used to support the planning process.
* Chair the monthly site planning review deploying the final supply plan and describing the necessary trade-offs to the supporting functions.
* Support the process to understand capacity constraints in suppliers, ensure that seasonal effects and new products are anticipated and managed accordingly.
* In line with the divisional operations team purpose:
* Strive for ZERO Harm & ZERO Waste. Accelerate our operations towards a sustainable future
* Promote a Culture of Continuous Improvement & Cost Leadership in our end to end supply chain
* Lead Change & Inspire teams to provide market leading quality & service to our customers.
* Grow our Business together. With our Customers, People, Processes & Plant.
* Deliver Divisional, Regional & Site Financial Plan and Key Strategic Initiatives.
Key Result Areas:
* Target level CSL based on customer promised dates and volumes
* Reduction in customer penalties, lost sales, backorders, obsolescence and material reordering costs
* Demonstrate control over demand execution
* Abnormal Orders identified and managed
* Sales to plan improvement and improved explanation of variances
* Improvement in launches on time (vs original date)
* Root Cause Analysis underpinning improvement activities and measure demonstrate an improving trend
* Maintenance of an accurate and implementable supply plan from the long term down to planning time fence
* Supply Plan accuracy of data and quality of assumptions, risks and opportunities
* Maintaining the required level of anticipation stock
Behavioural Competencies / Personal Characteristics:
* Strong system and analytical skills
* Problem-solving skills
* Impact & Influencing skills
* Ability to make decisions quickly based on the available facts
* Ability to present complex matters in a simple & effective way
* Credibility and capability to influence others to drive behavioural change
* Resilience under challenge and ability to assert own assumptions
Technical Competencies & Qualifications:
* High level of numeracy and a good level of literacy
* Ideally have 3 years experience of supply chain within FMCG environment
* Ideally experience of planning processes
* Experience in demand and planning systems would be a benefit
* SAP & system knowledge
* Language : good knowledge of English and French