L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide.
As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success.
L’Oréal is looking for a One Luxe Store Manager to lead and develop the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in the store.
Key Responsibilities
* Lead a World Class Customer Experience: Deliver a world-class Luxury Service Experience, embodying Brand Excellence, and providing a luxurious customer experience through personalized service and merchandising standards.
* Driving Retail Performance: Exceeding Sales Targets, Developing and executing retail plans to achieve and surpass the store's retail targets and KPIs, driving long-term growth and profitability.
* People Management and Development: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team, and provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills.
* Operational Excellence: Ensure all Brand VM guidelines are implemented, maintain the highest standards of hygiene and housekeeping, and complete daily and weekly administrative tasks.
Deliverables/Outcomes
* Achievement of Retail Targets
* Engaged High Performance Team
* Exceptional Consumer Experience
* Development of Team
Key Skills
* Retail Acumen
* People Management
* Stakeholder Management
* Coaching
* Operational Skills & Management
Benefits and Rewards
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
* Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
* Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
* Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
* Sustainability Initiatives: Be a part of something bigger, joining a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives.
At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued.
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