Overview
Job role: Client Services Manager
Location: Wimborne
Pay: £24,000 - £36,000 – DOE
REED are recruiting on behalf of a well-established accountancy firm in Wimborne for a Client Services Manager on a full-time basis. This is a great opportunity for someone who is looking for a new opportunity on a permanent basis to work with a client with 22 years of financial service work as their Client Services Manager in Wimborne.
As a Client Services Manager your duties will include:
* Deliver client requirements effectively and efficiently, whether directly or via other members of the team
* Achieve team and individual objectives which are goal consistent with the Ward Goodman strategy
* Monitor budgets, chargeable hours, recoverability
* Meet your monthly billing target and support the team to meet theirs
* Control the level of WIP and debtors of allocated client portfolio and communicate to credit controller
* Assist with the training and development of other members of staff
* Attend networking activities
You will need:
* ATT or CTA or QBE or Part Qualified
* The ability to create and maintain relationships with introducers, both internally or externally
* Excellent communication skills, face to face, via digital communication mediums, in written form
* Knowledge of hosting client meetings, together with questioning techniques, principles of fact-finding, both hard and soft fact gathering.
* Excellent written skills
* Proficiency in IT
* Results driven
* Team orientated
* Excellent time management and organisational skills
* Self-motivated
* Problem solving ability
What’s in it for you?
* 25 days annual leave (includes 2 days for Christmas shutdown) for the team
* Birthday off
* Early finish on a Friday in August (4pm)
* Free onsite Parking
* Fresh tea / coffee / refreshments
* Company social events
* Celebration gifts for weddings, babies, attaining professional qualifications or other significant life events and major work anniversaries.
* Staff bonus
* Financial advice
* Hybrid/Flexible working (after probation)
* Option to buy/sell annual leave up to 5 days a year (after probation)
* Company schemes such as profit share/health cashback etc(after probation)
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