With the exciting ongoing expansion of our clinic network, we are currently looking to recruit a phlebotomist based in Randox Health Manchester.. The successful applicant will join a multi-disciplinary team and play an active role in providing exceptional service to clients.
This role will be responsible for ensuring customers have an excellent experience whilst in the clinic, ensuring they feel comfortable at all times and taking blood samples from both private and corporate clients. The phlebotomist will also be required to travel to client sites/pop up clinics to take samples on occasion.
You will contribute to the business by driving sales and will endeavor to grow awareness of the Randox Health brand by promoting our extensive range of preventative health testing.
You will be enthusiastic, with a can-do attitude and a high level of attention to detail. High energy is a must, and you must be willing to participate in internal and external promotional activity and events, as well as conduct daily appointments for a wide variety of different health checks.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
This is a full time 40 hour a week position, operating on a 2 week rotational rota, alternating between Monday to Friday and Tuesday to Saturday.
Exact hours are 7.40am to 4.20pm/8.40am to 5.20pm rotating between the two shifts.
Hours are subject to change.
The Role:
Conduct full client appointments inclusive of but not limited to; taking blood samples, urine samples, personal health measurements (such as weight, height, BMI, pulse) and logging these on to the relevant computer systems (patient information systems/PIS.)
Utilise and demonstrate sensitive communication styles, to ensure clients are fully informed and consent to procedures.
Recording client details and measurements, uploading all documentation to the relevant platforms.
Travelling offsite to events, private and corporate appointments, representing the company always in a competent and courteous manner.
Be comfortable in upselling and cross selling in our private health clinic setting.
Proactively drive sales and ensure targets are met, striving to exceed, and go above and beyond always.
The accurate completion of company forms and documentation, labeling of specimens and completion of laboratory test order forms.
High level of IT literacy. Randox Health use a range of IT systems and require a phlebotomist who is fully IT literate to log client data, update several computer software systems, and update and complete daily tasks and forms.
Spin samples to ensure stability for onward transportation to our in house laboratory.
The Candidate:
Phlebotomy certificate of competence/equivalent training.
High Level of IT literacy.
Flexibility with working hours, as required by the business inclusive of evenings and weekends.
Exemplary customer service skills and experience.
Ability to manage existing clientele and generate new clientele at the same time.
Experience in a private healthcare setting.
Proficient in using all Microsoft packages.
Confidence and experience working internal/external events.
Driving licence and access to a regular vehicle.
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