Are you passionate about balancing people, projects and priorities to drive successful delivery?
We're looking for a highly organised and commercially aware Project Resource Manager to join our growing delivery organization. This pivotal role ensures our projects have the right people, with the right skills, at the right time to deliver exceptional outcomes for our customers.
About the Role
As Project Resource Manager, you'll play a central role in resource planning, capacity management and forecasting across our project delivery portfolio. Working closely with Project Managers, Delivery Leads, Engineering Managers and Finance teams, you'll help ensure resources are optimally allocated, delivery risks are identified early, and projects remain on track.
This is an excellent opportunity for someone who enjoys solving complex planning challenges, influencing stakeholders and driving operational efficiency within a fast‑paced technology, telecommunications or managed services environment.
What You'll Be Doing
* Managing resource allocation across multiple projects and delivery teams
* Forecasting future resource demand and identifying capacity constraints
* Monitoring utilisation, workload distribution and resource availability
* Identifying and mitigating resource‑related delivery risks
* Supporting workforce planning, capability development and skills visibility
* Providing insightful reporting on utilisation, capacity and resource performance
* Collaborating with delivery, engineering and finance teams to balance demand, cost and delivery priorities
* Driving continuous improvement of resource planning processes, tools and reporting
What We're Looking For
Essential Experience
* Experience in resource planning, workforce planning, project coordination or delivery planning
* Experience within telecommunications, managed services or IT services environments
* Strong understanding of project delivery and resource scheduling
* Advanced Excel and reporting skills
* Excellent stakeholder management and communication abilities
Desirable Experience
* PMO, delivery operations or resource management experience
* Knowledge of project delivery lifecycles and project planning methodologies
* Experience using resource planning and project management tools
Preferred qualifications include a bachelor’s degree in business, supply chain, information technology or a related discipline. Strong analytical, problem‑solving and communication skills are essential. A proactive and collaborative mindset is required to succeed in this role.
Hours per week: 37.5
Location: United Kingdom
Job Type: Permanent, Full Time
Benefits
Standard Benefits
* 25 days holiday, rising to 28 days, plus bank holidays
* Company pension scheme
* Life assurance
* Enhanced sick pay
* Health care cash plan
* Private medical scheme (self and family)
* Income protection scheme
* Employee assistance line
* Discounts and cashback on shopping
* Discounted York Test home kits
* Free car parking (Blackburn site)
Flex Benefits
* Holiday trading
* Critical illness cover
* ULEV car leasing scheme
* Cycle to work scheme
* Gym membership
* Car breakdown cover
* Will writing service
Compensation
* Annual salary review
* Bonus and commission arrangements (role dependent)
* Car allowances (role dependent)
* Recruitment referral scheme
* Various recognition schemes (e.g., long service awards)
Working Environment
* Modern offices with collaboration/meeting spaces
* Agile/remote working
* Technology to support agile/remote working
* Free tea, coffee, juices and snacks at offices
Development
* Supported study
* Apprentice schemes
* Levy funded learning opportunities
* Individual development plans
Key Skills
* Resource planning and allocation
* Capacity planning and forecasting
* Data analysis and reporting
* Risk identification and management
* Commercial and financial awareness
* Organisation and prioritisation
* Relationship building and stakeholder engagement
We encourage candidates from diverse backgrounds. If you are a proactive planner who thrives on balancing demand, capacity and delivery excellence, we would love to hear from you.
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