Azure Storage, Azure Arc, Azure Monitor,
Azure IaaS Customer Engineer Technical skills:
Broad knowledge of Azure infrastructure with deep understanding of the following:
Azure virtual machines
Azure Arc
Azure Backup
Azure Site Recovery
Azure Networking
Azure Storage
Azure Monitor
Azure Insights
Azure Policy
Well architected framework (and implementation of concepts)
Cloud adoption framework (and implementation of concepts)
Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc)
Nice to have:
Understanding of competitor clouds and how they compare to Azure
Technical experience with hybrid infrastructures, architecture designs, and technology management.
8+ years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
Understanding of Microsoft’s Modern IT Architecture and Strategy
Proven track record in successfully planning, deploying, operating, and optimizing cloud environments
Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)
Candidates must be able to work independently.
Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders.
Advanced Microsoft certifications are preferred.
BA/BS (or higher) in Information Technology or equivalent experience
Expert level of Microsoft enterprise software product offerings
Excellent demonstrated customer service skills
Role type: Advisory - architecture, consulting, and support to help customers drive solutions and resolutions