Launch Your Career with Us! Are you organised, tech-savvy, and eager to learn? We're offering a fantastic opportunity for a motivated individual to kick-start their career in IT or Project Management through a structured apprenticeship programme. Based in our office, you’ll gain real-world experience, receive on-the-job training, and work towards an industry-recognised Level 3 or Level 4 qualification—all while being supported by a friendly and experienced team. About the Role This is a varied and exciting apprenticeship where you’ll support our team with administrative, client-facing, and coordination tasks. Over time, you’ll develop key skills in areas such as project coordination, service delivery, and business support. Key Responsibilities While learning and developing your skills, you’ll help the team with: * Answer client phone calls and emails in a polite and professional manner. * Log and manage support tickets * Keep clients updated on ticket progress and help escalate issues when needed. * Assist in scheduling monthly site visits * Help coordinate diaries and communicate with clients to confirm visit times. * Support the ordering of hardware * Learn to create purchase orders and help track stock and deliveries. * Assist with booking deliveries and managing returns. * Help respond to inbound enquiries and arrange meetings for the sales team. * Update client records and support the account management process. * Order basic office supplies and help keep the office running smoothly. * Learn how to liaise with external suppliers and delivery services. What We’re Looking For We’re not expecting tons of experience—but we are looking for someone who is: * Eager to learn and passionate about a career in IT, project management, or operations. * Organised and able to manage multiple tasks with attention to detail. * Personable and confident, with good written and verbal communication skills. * Familiar with Microsoft Office (Word, Excel, Outlook) and general IT systems. * A team player who’s proactive and enthusiastic. What You’ll Gain * A Level 3 or Level 4 Apprenticeship Qualification in either IT or Project Management. * Ongoing training and mentoring from experienced professionals. * Real-world experience in a growing IT company with clear career progression paths. * A supportive team that values your ideas and input. * Opportunities to grow into permanent roles in IT support, account management, or project coordination. Entry Requirements * GCSEs (or equivalent) in English and Maths (Grade 4/C or above). * A genuine interest in IT, business operations, or project management. * Eligibility to work and undertake apprenticeship training in the UK. If you're ready to take your first step into a rewarding career, apply now and start building your future with us! If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted