Our Thame branch is looking to recruit for a Trade Counter Salesperson/ Shop Assistant.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous sales experience in a merchant environment is essential for this role. Strong customer service experience is also essential for this role.
Responsibilities and Duties
· Dealing with customers face to face and over the telephone.
· Giving excellent customer service and sound product advice
· Providing quotations for customers
· Taking a proactive approach to sales, using every opportunity to make or increase a sale.
Qualifications and Skills
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:
· Sales experience within a merchant environment is preferred for this role, as well as building supplies product knowledge.
· Confident when dealing with customers.
· The ability to build great customer relationships.
· A good telephone manner, excellent communication, and interpersonal skills
· Computer literate
· Customer service experience – essential.
Benefits
In return, you can be a part of the UK's leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
· A competitive pay package.
· Generous discretionary bonus scheme
· Substantial staff discounts
· Training and development opportunities
· Holiday scheme which rewards length of service
· Perkbox discounts
· Contributory pension scheme
· Financial Planning Support
· Cycle to work scheme.
· Free parking
· Enhanced Maternity
· Enhanced Paternity
· Substantial Employee Discount
· Employee Assistance Programme
· Mental Health Support
MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey
Job Types: Full-time, Permanent
Benefits:
* Additional leave
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Financial planning services
* Free parking
* On-site parking
Application question(s):
* Have you worked in a sales role in a builders merchant before?
Work authorisation:
* United Kingdom (required)
Work Location: In person