Job Overview
Join Sodexo as a Business Intelligence Administrator in Scotland. This role supports the Business Intelligence Manager with administrative operations, compliance assurance, and data reporting.
Main Responsibilities
* Coordinate the process for prisoner complaints and organise the Internal Complaints Committee.
* Coordinate the incident report process, ensuring all actions and outcomes are addressed and recorded.
* Coordinate local prisoner property compensation claims.
* Collate and ensure data and information for various daily, weekly, and monthly performance reports.
* Assist with handling all requests for information under the Freedom of Information (Scotland) Act 2002, Environmental Information (Scotland) Regulations 2004, and Data Protection Act 1998.
* Monitor compliance for the prison records system and CMS.
* Take minutes at management meetings.
* Support the maintenance of archive store(s) in line with all relevant policy and the Data Protection Act.
* Monitor all audit action plans and provide regular updates with outcomes.
* Provide relief cover for other administrators as required and undertake duties that contribute to the effective operation of the prison.
Ideal Candidate
Essential
* IT literate with excellent working knowledge of Microsoft Office, including Excel, Word, Visio, and Outlook.
* Ability to prioritise effectively in a fast‑paced environment, ensuring all deadlines are met.
* Excellent numerical, investigative, and analytical skills, with the ability to interpret and report on data and information.
* Previous experience in an administrative role.
* Competent in all aspects of administration, including minute taking.
Desirable
* Previous experience working in a custodial environment.
* Working knowledge of relevant criminal justice/prison legislation, standards, and the wider criminal justice system.
* Previous experience working in a compliance role.
Package
£24,570 per year.
Benefits
20+ Sodexo benefits, including a retirement plan, discounts to over 1,900 brands, gym discounts, a confidential 24/7 employee assistance programme, and more.
About The Company
At Sodexo, our purpose is to create a better everyday for everyone, building a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
Attached Documents
* UK Rewards and Benefits Guide.pdf
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