Hamilton College is a non-denominational Christian Independent School for children and young people from the ages of 2-18. The school encompasses Nursery, Junior and Senior levels generating a truly ‘family’ atmosphere for the individual as they journey through the school.
Christian values underpin everything we aim to do in the school.
We are seeking an enthusiastic professional who will support the work of the IT Support Department within Hamilton College. We seek someone who is dependable, a team player, has a good work ethic and can support pupils and colleagues and work with external agencies to provide an efficient and quality IT and AV support service. We welcome applications from applicants who are passionate about IT and who mirror the values of our school in all they do.
The primary role of the IT/AV Support Specialist is to support IT service delivery within Hamilton College. This includes supporting users and assisting with the administration of all IT and AV systems and services. The role holder will work under the supervision of the IT Manager and will work closely with a variety of users from pupils and staff, to governors, senior leaders and parents.
The IT/AV Support Specialist is responsible for providing 1st Line support for all aspects of IT and AV provision within the school, escalating problems to the IT Manager as appropriate. This will involve telephone support, remote support and support at the desk side.
Key areas include:
· 1st line support for all users
· Support of all IT and AV hardware/software, including desktops, laptops, Chromebooks, iPads, printers and more
· Management of users/computers in Active Directory, SCCM and InTune
· Support for internal and SQA exams and assessments
· Support of systems and services, predominantly Microsoft 365
· Support for daily assemblies and events
· AV Support for out of hours events and external lets (overtime available for lets)
· Project work
Dimensions of the Job
· Provide support to a customer base of approx. 100 staff and 450 pupils.
· All users and assets are on a single site so no requirement to travel unless for off-site meetings/training.
· No line-management responsibility but will be required to lead a team of pupils providing assistance with AV support.
· No budget responsibilities.
· This role is 5-days a week on-site, with some opportunities for overtime to support lets
· There will also be opportunities to assist other areas of school life if demands allow (marketing, video/photography, school trips, etc.)
The staffing within the department at present is as follows;
· IT Manager
· Data and Staff Co-ordinator
· IT-AV Support Specialist (advertised post)
Hours
Full Time (including school holidays) 37 Hours/week
08:00 – 16:15 Mon-Thurs, with 45min lunch
08:00 – 15:45 Fri, with 45min lunch
Occasional evening and weekend working will be required.
The successful applicant must either be an existing member of the PVG Scheme or be prepared to join this scheme and prove their right to work in the UK before commencement of employment. An offer of employment will be subject to two satisfactory references and a clean report from Disclosure Scotland PVG Scheme.
Application deadline: 12 September 2025
Interviews expected to take place 18 September 2025
Start date: 30 September or as soon as possible thereafter
Salary will be dependent on skills and experience for this junior position within the IT Team.
For more information and details on how to apply, please click on the s1jobs APPLY button.