FRENCH SELECTION (FS)
German speaking Customer Service Representative
Location: Didcot hybrid (3 days in the office and 2 days from home)
Salary: Circa £28,000 depending on experience and excellent benefits
Ref: 8189G
To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8189G
The Company:
Well-established manufacturer and distributor with international links
Main duties:
To provide excellent customer service to B2B retailers.
The role:
- To answer customer queries in a timely manner
- To process orders and update customers on shipping status accordingly
- To provide customers with product advice and guidance on online ordering process
- To process returns and refunds efficiently
- To liaise with Logistics department regarding stock levels
- To conduct any other admin duties as and when required
The candidate:
- Fluent in German (written and spoken) - Essential
- Previous customer service experience - Essential
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
Salary: Circa £28,000 depen...