Job Summary
Client Care Coordinator based in Rotherham, supporting clients during important and emotional moments. The role focuses on empathy, care, and meaningful support rather than cold‑calling, with a collaborative team and ongoing development opportunities.
Working Pattern
On‑site training for 4 weeks beginning 13th July 2026 (Mon‑Fri 8 AM – 4 PM). After training, optional hybrid working. Shifts run 8 AM – 8 PM with alternate Sunday shifts.
Responsibilities
Full job description: https://www.msichoices.org.uk/wp-content/uploads/2024/07/Job-Description-Client-Care-Coordinator-v2.pdf
Qualifications
* Desirable: Experience of working in a Contact Centre.
Job Details
* Salary: £25,528.04 per year, increasing upon completion of competencies.
* Contract: Permanent, Part‑time.
* Reference number: B0539-26-0093.
* Location: 3a‑3b Phoenix Riverside, Rotherham, South Yorkshire, S60 1FL.
Equal Opportunity
MSI UK is a disability‑confident level two equal opportunity employer, giving equal consideration to all applicants regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. MSI UK is committed to safeguarding, promoting welfare and safety for all involved in the delivery or receipt of sexual and reproductive health services, especially children, young people, and vulnerable adults.
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