Annual wage £12,313.60 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday to Thursday, 8:30am - 5pm. Friday, 8:30am - 4:30pm. Total hours per week: 37.0 Expected duration 12 Months Possible start date 25 Apr 2024 Date posted 13 Mar 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000237501 Positions 1 available What you will do in your working day To support the Site Supervisor Team in undertaking building porterage duties and maintenance services To ensure that when providing services to College departments, that excellent customer care and service delivery is paramount at all times To have a flexible approach to duties and be prepared to work flexibly Assist with setting up, removing and relocating furniture and equipment Assist with receiving and distributing incoming goods Support with site safety and housekeeping inspection checks Support with the College postal service Travel and work at any of the College sites as and when required Support the Site Supervisors to lock and unlock sites/ buildings Support Site Supervisors to undertake minor maintenance duties associated with the College estate Administer the booking-in procedure for contractors and College visitors as required Support Site Supervisors to access and monitor the Colleges security systems i.e. CCTV, intruder, fire alarms etc Access and support the operation of the College computer based ‘Help Desk’ system to effectively administer routine and responsive Estates tasks Work as part of a team, provide security duties undertaking regular patrols around the College estate and be actively involved in security of the premises To undertake any other duties as may reasonably be required commensurate with the post The training you will be getting Facilities Services Operative Functional Skills (if required) Level 2 Facilities Services Principles Wigan & Leigh College, WN1 1RS Training in the workplace What to expect at the end of your apprenticeship Progression within the organisation Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Initiative, Non judgemental, Patience Qualifications GCSE or equivalent English (Grade 3) Essential GCSE or equivalent Maths (Grade 3) Essential Things to consider An understanding of effective customer care services Literacy and numeracy skills to be able to undertake administrative tasks such as record keeping, inspection and maintenance records, postal services and distribution Have a working knowledge of windows based software e.g. Outlook, Word and Excel.