VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Parks and Leisure Administrator to join their team based in Antrim.
What's in it for you?
* £15.31 per hour + 10% shift allowance
* 18 hours per week
* Opportunity to work within a large public sector organisation
* Varied role combining customer service, administration and events support
About your next employer
You’ll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
* Minimum of 1 year's experience in a customer-facing role
* At least 1 year's administrative experience with strong record-keeping skills
* Competent in Microsoft Office (Word, Excel, Outlook)
* Experience using booking systems or EPOS systems (desirable)
* Strong communication and customer service skills
* Ability to prioritise workload and work to deadlines
* Positive, proactive and team-focused approach
* Full driving licence (or access to suitable transport)
What you'll do
* Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
* Manage leisure memberships including new applications, renewals and cancellations
* Coordinate bookings for facilities, events and programmes
* Maintain and update customer records and booking systems
* Support payment processing, invoicing and membership queries
* Assist with reporting, data collation and FOI requests
* Provide administrative support including meeting coordination and minute taking
* Support outreach, promotions and customer engagement initiatives
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