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Details
* Location: Wales (Hybrid between home and across the local community)
* Salary: £33,414 - £35,127 per annum
* Hours: 35 per week
* Contract: Permanent
Role Overview
Are you passionate about guiding emergency response efforts and making a tangible difference in Welsh communities during crises? Do you have the skills to support and inspire a team of dedicated professionals and volunteers in high-pressure situations? Are you ready to be at the forefront of crisis management, ensuring operational excellence and community resilience?
As an Emergency Response Operations Manager, you will lead emergency response activities across Wales, coordinate with statutory services, manage teams, and ensure effective resource use. You will be part of a 24-hour on-call rota, develop operational plans, monitor performance, and collaborate with stakeholders to enhance service delivery, playing a key role in community resilience and emergency planning.
Key Responsibilities
* Leading crisis and emergency response operations
* Supporting planning for local and national emergencies
* Advising on the use of British Red Cross assets
* Ensuring skilled and trained volunteer levels
* Using data to improve services
* Developing quality assurance frameworks
* Monitoring activities and managing finances
* Providing empathetic remote incident leadership
Candidate Requirements
* Knowledge of Civil Contingencies Act 2004 and related regulations
* Performance monitoring skills
* Experience in operational planning and data interpretation
* Effective communication with diverse stakeholders
* IT literacy (Microsoft 365)
* Full UK driver’s license
* Experience in disaster/emergency management and budgeting
Please note: Residency in Wales is required. If you plan to move, please specify in your application.
Closing date: 23:59 on 18th May 2025. Interviews will follow shortly after.
Benefits
* 36 days annual leave + option to buy 5 extra days
* Up to 6% pension contribution
* Flexible working arrangements
* Career development opportunities
* Employee discounts and wellbeing support
* Supportive, inclusive environment with various staff networks
Additional Information
Level: Mid-Senior
Type: Full-time
Function: Management & Manufacturing
Industry: Emergency and Relief Services
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