Category Manager Customer Relationship Management that puts the Customer at the heart of what we do.
If you want to know about the requirements for this role, read on for all the relevant information.
Supplier Relationship and Performance Management that enhances the Customer experience.
Implement and support initiatives to retain existing and attract new customers across the construction categories
Occasional site visits to customer and supplier premises across the United Kingdom
Responsibility of Category management including for example the management of supplier and customer management information, financial reporting, updating and analysing multiple data sources to identify trends and spending behaviours. General commercial agreement management activities.
Reporting directly to the Category Lead the role holder will be required to identify and provide recommendations for improvement of processes and implement solutions to the benefit of CCS.
An understanding of Commercial Agreements (Frameworks) and Framework call off (mini competition).
The role holder will be required to use a variety of digital systems for which full training will be provided.
Communicating complex data effectively, to personnel of differing levels of seniority, using a variety of styles and methods that match the audience.
Working across teams in a collaborative manner and upon occasion lead and/or represent the Construction team on agreed corporate initiatives.
Supporting and at times, leading on the procurement of both new and renewal of commercial agreements.
Supporting the Category Lead in updating and developing the category strategy and presenting the strategy to key stakeholders. Essential criteria
Be able to demonstrate strong commercial acumen with the ability to analyse data and make informed commercial decisions
Be able to demonstrate the ability to lead on supplier and customer activities across the category, providing commercial support, advice and challenge
Be able to demonstrate experience of category management, developing and maintaining robust category strategies and robust commercial agreement management.
Be able to demonstrate the ability to work proactively and collaboratively, in partnership with key stakeholders, leading, motivating, influencing and persuading both internal and external drive innovation and value for money solutions. whilst developing customers' commercial capabilities.
Have experience of working in a construction category
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