Commercial Claims Handler
Location: Shrewsbury
Salary: £25,000-£32,000 + benefits
Working hours: Monday to Friday 9am to 5pm
Benefits: 26 days holiday plus bank holidays, Life Insurance, pension, private medical insurance.
What you’ll do
* Handle a portfolio of commercial claims, acting as the expert for clients and liaising with insurers.
* Present claims to insurers via email and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims.
* Register claims and First Notice of Loss (FNOL), and manage day‑to‑day commercial claims.
* Proactively manage a diary of open claims to reduce claim lifecycles, keeping everything on track and under control.
* Build and maintain relationships with wholesale brokers and insurers.
What you’ll need
* At least 1 year of commercial claims experience from a broking background (insurers will also be considered).
* Good commercial claims knowledge.
* Excellent communication and negotiation skills.
* A proactive, client‑focused approach.
About the company
This insurance broker is longstanding, well known and respected, with strong ties to the communities across Shropshire. Their culture focuses on treating colleagues with respect and supporting limitless potential and ambition.
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