ASB Officer / Housing Offier
Dartford, Kent
Temporary
Monday - Friday
£25,000 to £35,000
Social Housing Experience Needed
Daniel Owen are proud to be representing a well-known company based in the Kent, Dartford area who are looking for a highly skilled ASB Officer to join their team.
General Role Description - ASB Officer
* Investigate Reports of Anti-Social Behaviour:
Receive, log, and assess ASB complaints from tenants, residents, or external agencies, and carry out thorough investigations in line with council policies.
* Case Management and Resolution:
Manage a caseload of ASB incidents, ensuring timely responses and appropriate action plans, including informal resolutions, warnings, or legal enforcement.
* Liaison with Partner Agencies:
Work closely with police, social services, community safety teams, and other stakeholders to share intelligence and coordinate joint interventions.
* Legal Action and Enforcement:
Prepare case files for legal proceedings, gather witness statements, and attend court where necessary to support enforcement actions such as injunctions or possession orders.
* Resident Support and Community Engagement:
Engage with victims and perpetrators to provide support, set behaviour expectations, and deliver preventative measures that promote safer, more cohesive communities.