Overview
As a Contracts Administrator, you'll work within our talented teams to help support our customers and colleagues with your expert pricing and technical knowledge (we teach this bit). Youll promote and embrace our inclusive team environment and youll have some fun along the way!
Key Responsibilities
* Work with a high level of accuracy and attention to detail
* Provide an outstanding level of customer service in all communications with customers and manufacturers
* Manage incoming emails and phone calls in a professional and polite manner
* Work regularly with spreadsheets and databases, ensuring processes are maintained and reviewed in line with business requirements
* Build and maintain relationships with our branches, suppliers and customers
* Prioritise workloads to achieve deadlines in line with set timescales
You
youll live and breathe our Customer First ethos, with an innovative and proactive approach to problem-solving. Youll enjoy working collaboratively with the wider Estimating team and youll thrive on delivering excellent support to customers and manufacturers.
Skills And Competencies
* Previous experience in a Customer Service environment
* Clear communication and able to work with various stakeholders
* Computer literate and able to use Excel / Google Sheets
* Some knowledge of Plumbing and Heating industry would be beneficial, but by no means essential
Us
From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. We have a network of more than 90 branches and offer a fast and efficient delivery service. We are the sole supplier of key products and services to British Gas.
We are proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we are excited about our future. We put our colleagues at the heart of all we do, giving them the tools they need to be successful, happy and rewarded in their career with us.
Benefits Package And Cultural Environment
* Bonus
* Discounts, savings and cash back at numerous retailers
* Life assurance
* Extended family policy including maternity, paternity, additional annual leave and more
* Mental Health First Aiders and Employee Assistance Programme
* Complete induction and a company that lets you grow and encourages development
* Financial education and loans
* Flexible working options
* A business striving to create an environment of inclusion so everyone can be their true self
Role Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Legal
* Industries: Law Practice
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates offered employment within our branches that undertake deliveries for British Gas. This check will be undertaken after an offer of employment.
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