Retail Security Officer
Location: M&S Store, 296 Ringwood Road, Ferndown, BH22 9AS
Salary: £13.58 per hour
Guaranteed 40+ hours per week.
Role Overview
Protect, serve and maintain safe environments for M&S stores, colleagues and customers. Deliver outstanding customer service through company‑funded training and advanced technology such as body‑worn cameras and mobile devices.
Responsibilities
* Follow all policies and legal requirements.
* Use technology for effective incident reporting.
* Review and improve Assignment Instructions.
* Report hazards and remain vigilant.
* Handle challenging situations with calm professionalism.
* Contact emergency services when needed.
Qualifications & Requirements
* Minimum 5 years trackable working history in the UK.
* Security experience essential.
* Valid SIA Licence.
* Excellent customer service and communication skills, energy and enthusiasm.
* Experience in security, retail or hospitality preferred.
Benefits
* High pay: £13.58 per hour.
* Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, Childcare Vouchers.
* Company‑funded SIA Licence renewal.
* Continuous training.
* Advanced technology such as body‑worn cameras and mobile devices.
* Community: part of the friendly M&S and Mitie family.
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