Project Coordinator - Signage
Stoke-on-Trent (Hybrid working offered - 3 days at home and 2 in the office)
Salary up to £27K (depends on experience)
Benefits;
Free onsite parking at all our office locations
Contributory pension scheme
Employee Discount Scheme with over 800 retailers
Generous annual leave plus 1 extra day for volunteering
Employee Assistance Scheme
Company Events
Cycle to work scheme
Free annual flu jabs & eye tests
Overview:
Looking for an experienced project coordinator working within this companies Customer Service team. This is a dynamic role responsible for coordinating the day-to-day management of fleet/rail/architectural re-brand projects. Responsible to manage the internal process of labour and materials with the internal teams in-line with project specifications.
Company:
One of Europe's leading commercial graphics and visual communications companies. They provide branding and image management services and have been delivering branding, graphics and signage projects for over 65 years.
The role:
Works with the Head of Project Management and Project Managers to fully understand customer requirements.
Liaison with customer to manage day to day objectives and maintain excellent service and delivery.
Work with relevant internal teams to develop solutions that support delivery and increased customer experience.
Be able to confidently handle complaints and escalate to relevant Project Manager/account manager where necessary.
Using knowledge of material and products, be able to scope out installation requirements.
Be able to identify any cross-selling opportunities and forward onto our Sales team.
Coordinate and support elements of complex programmes of work.
Use structured problem-solving techniques to identify, assess and resolve issues.
Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies.
Qualifications/Requirements:
Must have previous experience in a project coordinator role
Experience in a branding or signage environment would be an advantage
Strong IT skills in MS Products
Strong awareness of Health and Safety
Self-motivated with a passion for great customer service.
Organised and structured in approach with the ability to prioritise.
Excellent analytical and problem-solving skills.
Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively
Strong ability to manage across departments
Excellent attention to detail, and retention and recording of information.
The ability to work well in a team and individually.
Self-motivated, flexible and results orientated.
Independent learner who can proactively source information
Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us
Please note; we will not pass on any of your details without prior consent!
Key words; project manager, project coordinator, account executive, brand manager, project planner, signage, branding, graphics