Who You Are You are a dedicated individual with a strong commitment to customer care, safeguarding, equality, and health and safety standards. Capable of working independently and collaboratively, you manage duties and schedules effectively to meet service requirements. What the Job Involves You will maintain cleanliness and safety across the estate, reporting to the Estate Services Coordinator and Quality Assurance Officer. Responsibilities include cleaning communal areas, completing management documentation, supporting residents with their needs, conducting minor repairs, attending housing office during duty periods, and maintaining good relationships with residents. You will report incidents, remove graffiti, manage estate stores, and participate in training and meetings. The role requires weekend work on a rota basis. Skills Customer care expertise Knowledge of health and safety standards Ability to perform minor repairs Proficiency in report writing Strong communication skills Experience with estate management systems Problem-solving abilities