The function of leadership is to produce more leaders, not more followers.” — Ralph Nader Automotive Service Advisor 8:00am to 5:30pm, No Weekends! Basic Salary £40k, Realistic OTE £60k! Company Car and Fuel Allowance! 25 Days Holiday + Bank Holidays! Haywards Heath Area An exciting opportunity has arisen for a proven Service Manager to join a thriving and well-supported main dealer environment. This is a hands-on leadership role overseeing a busy team across Service, Parts and Workshop, where customer satisfaction, staff development and operational excellence are at the heart of everything they do. This position manages a team of 13 after sales professionals, including 3 Service Advisors, 2 Parts Advisors, 7 Technicians and a Driver, as well as coordination with outsourced cleaning and detailing partners. It requires a confident, customer-focused leader who can balance day-to-day operations with strategic oversight, ensuring both customer satisfaction and departmental profitability remain at the highest level. Responsibilities * Lead, motivate and manage the Service Department, ensuring collaboration across Service, Parts and Workshop teams. * Drive performance to exceed customer satisfaction, KPI and profitability targets. * Set clear goals to optimise workshop efficiency and technician productivity. * Manage departmental budgets, financial controls and performance reporting. * Ensure warranty and m...