Branch Supervisor (Trade) - Belfast - Permanent
An excellent opportunity has arisen for a motivated and experienced Branch Supervisor (Trade Counter) to support the day-to-day running of a busy Belfast branch. The successful candidate will bring strong trade counter experience, excellent customer service skills, and the ability to lead by example in a fast-paced trade environment, supporting branch performance through operational, sales, and team leadership responsibilities.
About the role:
* £Competitive salary
* Monday - Thursday (8.30am - 5pm)
* Friday (8.30am - 4pm)
* Permanent role
What you'll be doing in this role:
* Assist the Branch Manager in the daily operations of the branch.
* Ensure the trade counter operates efficiently and professionally at all times.
* Support stock control, ordering, goods in/out, and inventory accuracy.
* Provide expert advice and service to trade and retail customers.
* Build and maintain strong relationships with local contractors and trade professionals.
* Drive counter sales and upsell where appropriate.
* Supervise and support trade counter and warehouse staff.
* Support achievement of sales and margin targets.
What you'll need for this role:
* Proven experience working on a trade counter (tools, hardware, construction supplies or similar).
* Strong knowledge of hand tools, power tools, fixings, and site consumables.
* Excellent customer service and communication skills.
* Experience supervising or leading a small team.
* Good IT skills (EPOS systems, stock systems, Microsoft Office).
* Ability to work in a fast-paced trade environment.
Riada Resourcing is an equal opportunities employer.