We are currently recruiting multiple Customer Service Agents to join a large, fast-paced organisation that offers meaningful progression and a supportive, team-focused environment. This is an exciting opportunity to develop your career in a customer-focused role where full training will be provided and the opportunity to become permanent.
To be considered for the role, you’ll require the following essentials:
A passion for delivering excellent customer service
Strong interpersonal and communication skills
Ability to work independently as well as part of a team
Confidence in using Microsoft applications and web-based platforms
Flexibility to learn new skills and adapt to business requirements
A positive, approachable, and motivated attitude
Within this position, you’ll also be:
Deliver a professional and friendly service to customers via telephone and email, live chat and What’s app
Ensure all queries are handled in line with company policies and procedures
Book engineer visits web-based systems
Follow all set processes and achieve performance targets
Offer value-added products and solutions to meet customer requirements
Work collaboratively with colleagues to ensure a seamless customer experience
What’s in it for you:
Salary: £12.93per hour + bonus
Hours: 39.5 per week, Shifts between 8am and 6pm Monday to Friday predominantly, 1 in 3 Saturdays, 1 in 6 Sundays (rota-based)
Full training provided and opportunity to become a permanent member of staff
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Business in relation to this vacancy.
See our website for more details and jobs available -
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